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Need flu or COVID testing or English documents in Japan? Learn why a doctor's assessment comes first and how to ask about available options.
You feel feverish during a trip in Japan, and now several questions arrive at once. Is it flu or COVID? Should you change your plans? Will your airline, insurer, or employer ask for an English document?
It is understandable to want a definite answer immediately. Testing and documentation, however, begin with a medical assessment. Contacting the clinic before you travel there helps the doctor and staff understand both your symptoms and the document you may need.
Consider medical advice when fever or other symptoms are not settling, are disrupting your travel, or leave you unsure about your next step. A doctor will assess your condition and advise what is clinically appropriate.
In a life-threatening emergency, call 119 for an ambulance. Our clinic provides outpatient care and is not an emergency room.
Whether flu or COVID testing can be provided depends on your symptoms and the doctor’s assessment. Please contact the clinic on WhatsApp first rather than assuming a particular test will be available.
In your message, explain your symptoms and that you are asking about flu or COVID testing. The clinic can review the request and guide you on the appropriate next step. This consultation-first approach also avoids treating a test request as a diagnosis.
If you need written evidence for an airline, travel insurer, or employer, say so when you contact the clinic. An English medical document may be issued when clinically appropriate after an examination, but the document you need will depend on its intended use.
For a broader explanation of medical certificates, read Getting an English Medical Certificate in Japan. If your concern is whether you can board a flight, see the guide to a Fit to Fly certificate.
A medical certificate is not a substitute for checking the receiving organization’s rules. If an airline, insurer, or employer has given you a form or specific requirements, have that information ready when you make contact.
Write down when your symptoms began and what has changed. Also tell the clinic about the English document you are seeking and any timing requirement given to you by the receiving organization. The doctor will still need to assess what is appropriate after examining you.
Avoid making onward plans based on an assumed test or document. First ask the clinic what can be considered for your individual situation.
Fees depend on the assessment and any care or documents provided. The clinics do not offer direct billing for international travel insurance, but they issue itemized receipts for reimbursement claims. See the fees section on the Osaka Namba clinic page or the Kyoto clinic page.
Contact the clinic by WhatsApp or email before visiting. If you need help communicating, ask your hotel front desk or concierge to contact the clinic. Explain your symptoms and ask whether flu or COVID testing can be considered after medical assessment.
Bring your passport and travel insurance documents. If you have a form or instructions from an airline, insurer, or employer, bring those as well. Current medication details and past medical records may also help the doctor understand your situation.
To discuss your symptoms and document request, contact Dr. Coming International Clinic Osaka Namba or Dr. Coming International Clinic Kyoto Station before you visit.